Refund and Returns Policy

Effective Date: 08/06/2025

At Islamic The Way, we strive to provide high-quality digital content and membership experiences. This Refund and Returns Policy explains how we handle refunds, cancellations, and returns for our products and services.

1. Digital Products (e.g. eBooks, PDFs)

Due to the nature of digital products (which are immediately accessible and cannot be physically returned), all sales of digital products are final and non-refundable once the product has been downloaded or accessed.

If you encounter any technical issues with your download or access, please contact us at [insert contact email] within 7 days of purchase so we can assist you.

2. Memberships and Subscriptions

If you purchase a membership or subscription with us, you may cancel your membership at any time. However, we do not provide partial refunds for any unused portion of the membership term. Once payment is processed, the membership will remain active until the end of the current billing period.

For questions or issues with your membership, please contact us at [insert contact email].

3. Cancellation Requests

If you wish to cancel your membership, you can do so via your account dashboard on our website or by contacting us at [insert contact email]. Your membership will remain active until the end of your current billing period.

4. Exceptional Circumstances

We may, at our sole discretion, consider refunds or credits in exceptional cases, such as:

• Duplicate purchases.

• Technical issues that prevent access and cannot be resolved.

In such cases, please contact us within 7 days of the issue with a detailed explanation.

5. Contact Us

If you have any questions about our Refund and Returns Policy, please contact us:

📧 Email: {email}